Quality Assurance Manager

Job Description

We are currently seeking a Quality Assurance Manager to join our team in our Guelph, Ontario facility. 

Key responsibilities include but are not limited to the following:

•    Serve as the lead within the plant for Company Quality initiatives including the implementation of the BlueTriton Brands System.
•    Serves as Food Safety Quality System (FSQS) Team Leader to ensure the training of Food Safety Team Members, ensure that the FSQS is established, implemented, maintained, and updated and reports to the Factory & Corporate QA on FSQS effectiveness & suitability.
•    Prepare for all Company Quality Audits, ISO audits and respond to issues.
•    Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities.
•    Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant.
•    Serve as primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues.
•    Prepare and maintain permitting and licensing for the plant.
•    Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies.
•    Coordinate activities and develop good relationships with key vendors.
•    Monitor the performance and competencies of plant QA staff and provide leadership, coaching and development as needed.
•    Lead the execution of cultural changes and activities needed to support continuous improvement initiatives.
•    Develop initiatives to improve plant performance against BlueTriton Brands’ quality measures and ensure plant compliance with company and regulatory standards.
•    Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (CFIA, IBWA, EPA, etc.).
•    May serve as plant representative for regional quality forums and initiatives.
•    Ability to travel on a periodic basis.

Qualifications

Key Qualifications Include:

•    Bachelor’s degree in chemistry, microbiology or related field, Masters preferred.
•    Ten or more years of QA experience with two or more years of QA management experience within consumer products, specifically beverage, food, or other clean manufacturing.
•    Prior microbiology laboratory management and manufacturing line inspection experience.
•    Knowledge of ISO requirements and audits.
•    Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design.
•    Strong project management and computer skills, including Word, Excel, Access, & PowerPoint.
•    ERP system and Quality system experience needed, SAP and Infinity preferred.
•    Proven leadership skills, coaching and developing leaders & employees.
•    Demonstrated ability to drive continuous improvement and manage to/achieve metrics.
•    Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives.
•    Ability to drive positive change in both processes and systems and culture.
•    Strong internal and external customer focus with great follow-up.
•    Ability to provide after-hours support to a 24/7 operation for critical issues.
•    Self-directed with high integrity and the maturity commensurate with being an effective manager.
•    Legally eligible to work in Canada.