EJD Supply Chain

Deduction Analyst

Job ID: 5342-en_US
Location: Coppell, TX

Job Category: Finance / Accounting / Audit

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As the nation’s leading bottled water company, BlueTriton Brands is dedicated to providing customers with healthy hydration options. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed. It’s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions – all while delivering healthy hydration to millions of customers.

An essential element of our ongoing growth, the Commercial team at BlueTriton is the perfect place for ambitious and aspiring individuals to achieve their dreams while building fulfilling careers. Roles on the Commercial team include sales and account professionals and all offer the chance to truly impact our business at our hundreds of Commercial retail partners. 

Job Description


***This is a hybrid work from home position.  You will be required to be in the office Monday – Wednesday in Coppell, TX and remote Thursday and Friday.***

Key responsibilities include but are not limited to the following: 
•    Manage complex claims and deduction resolution process through collaboration with Customers, Sales, Retail Finance, Collectors, and Supply Chain functions 
•    Align material information with customer to be able to capture orders. 
•    Analyze customer claim/deduction details and make determination of claim/deduction validity in alignment with business and NAS (Nestle Accounting Standards) policies. 
•    Collaborate with COS Claims and COC Collections as needed on claims that require further analysis and/or actions to resolve. 
•    Generate and review the Claims and Deductions Ageing Report as needed and ensure all assigned customer claims and deductions are closed within predefined timeframes. 
•    Collaborate with Customer Solution Analyst on return-related claims and OS&D on refusal-related claims. 
•    Finalize the claim/deduction resolution through the creation of payment/credit requests via Hydro, Trade Spend management tool. 
•    Participate in Continuous Improvement activities related to Claims and Deduction Management


Key qualifications include: 
•    Undergraduate degree strongly preferred 
•    Availability / flexibility to work different shifts based on customer geography/time zone; or 7 day operations 
•    2-4 years of work experience in the CPG industry and/or Trade promotion experience preferred 
•    Undergraduate degree strongly preferred 
•    Availability / flexibility to work different shifts based on customer geography/time zone; 
•    Excellent written and verbal communication skills 
•    Excellent analytical aptitude with a proven ability to analyze/interpret data 
•    Well-organized, methodical thinker with excellent decision-making skills 
•    Strong and creative problem-solving skills 
•    Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) 
•    Proficiency in SAP, BW and Business Objects preferred 
•    Ability to work in a fast paced environment and handle multiple priorities 
•    Ability to demonstrate sense of urgency based on business demands 
•    Ability to work independently with minimal supervision 
•    Strong Customer Service mindset and passion for delighting customers internally and externally 
•    Ability to build effective relationships with business partners 
•    Proactively seeks continuous process and service improvements 
•    Must enjoy working in a team-based environment 
•    Strong result-orientation


BlueTriton Brands is the nation’s leading bottled water company. Our water brands include Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills, Ice Mountain, Origins, Saratoga, Splash, Ac+ion and Pure Life. We’re passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship – most notably responsible water management, lightweight packaging and advancing recycling in America. As a valuable part of our team, you’ll receive a competitive total rewards package – something that will provide you with the support you need to thrive both inside and outside of work. It’s not just the work that you’ll find fulfilling here though. As you build a career with us, you’ll receive exactly the kind of benefits you’d expect from a leading name in healthy hydration. The only question is, what elements will help you succeed at BlueTriton Brands?

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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